FAQ - BLUE CLOUD PHOTOGRAPHY

FREQUENTLY ASKED QUESTIONS

DO YOU OFFER PHOTOGRAPHY INSTRUCTION?

YES I DO! 

Depending on what you are interested in: landscapes or wildlife, we will meet for a 2 hour instruction session going over what you need to know to capture that beautiful image.  It also includes a 'how to photograph' handout that you can use as a reference.

Contact me to book or if you have any questions.


WHAT IS THE DIFFERENCE BETWEEN LIMITED EDITION AND OPEN EDITION PRINTS?

Limited Edition Prints are made personally by me in small editions of 30-100 pieces.

Limited Edition prints are more valuable than Open Edition prints because of the limited supply.

Therefore, they have the potential to appreciate in value over time.

Open Edition Prints are created on the same high-quality archival fine art paper and the most enduring inks as my Limited Edition Prints. But, unlike my Limited Edition Prints, which I create personally one by one, my Open Edition Prints are made by a professional photo lab and shipped directly to you from the lab.

Open Edition Prints are therefore much more affordable. These prints do not bear my personal signature, but have my small watermark in the lower right corner within the image area of the photograph.

My Deal of the Month pieces are Open Edition Prints.


WHAT IS YOUR SHIPPING POLICY? FOR OPEN EDITION PRINTS

Shipping times range from 1-7 business days. You will receive a tracking number from the professional photo lab as soon as your order has been shipped.


FOR LIMITED EDITIONS Due to high demand and even higher quality standards, shipping and processing may take up to 4-6 weeks. Priority processing is available for an additional charge. Contact us for more information.

Tracking information will be emailed to you as soon as available.

Shipping for these items will be based on weight


WHAT IS YOUR POLICY ON RETURNS/EXCHANGES/REFUNDS?

I want to ensure you’re completely satisfied with your purchase. If for any reason you’re not satisfied with your purchase, please contact me here and include your order number and a brief description of what’s going on. I will contact you to see how I can help.


WHAT ARE YOUR TERMS AND CONDITIONS FOR COMMERCIAL USE:

I want to ensure you’re completely satisfied with your purchase. Please refer to this page for terms and conditions: http://bluecloud.photography/commercial-use-terms


HOW CAN I KEEP UP WITH YOUR NEW WORK?

I would love for you to be the first to know about any new work! An easy way to stay in the loop is to sign up for my newsletter.

VIEW MY LATEST WORK HERE

You can also follow me on my social media pages as I am constantly posting about new work!

Instagram 

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